Description

Technical Account Managers (TAMs) are a trusted advisor and main point of contact. They are here to help you resolve complex and time-sensitive issues more quickly while giving you access to a wide range of subject matter experts. The Standard Technical Account Manager Service Offering provides a shared resource to you and is your internal Avigilon advocate to facilitate rapid case resolution and conducts a regularly scheduled cadence to meetings and issue advisement. Furthermore, the Standard TAM Service Offering provides insight into support issues experience by other customers, helping you avoid similar situation. This is one of the several success and support packages that Avigilon offers to you. We want to help you grow your business, accomplish your goals, and maximize your investment.